Confirm the order
We review the piece, the final specification and the delivery destination before arranging dispatch.
DELIVERY
Made locally. Delivered with the details confirmed.
CloudHaus confirms the destination, access requirements, timing and applicable delivery fee before dispatch.
HOW DELIVERY WORKS
A calm, confirmed handover from our studio to your space.
Check access
We confirm stairs, lifts, parking, turning space and anything else that affects the handover.
Prepare delivery
Your furniture is scheduled once production is complete and the destination details are clear.
Deliver and place
We coordinate arrival, place the furniture carefully and keep the process straightforward for you.
INDICATIVE DELIVERY FEES
Typical local delivery areas and fees.
These fees are indicative for completed furniture orders and are confirmed with the final destination, access details and item size before dispatch.
DELIVERY AREAS
Delivery is arranged for Johannesburg, Gauteng and beyond by quote.
We handle local orders regularly and can also coordinate deliveries further afield once the destination and access requirements are clear.
For regional and national enquiries, the final delivery cost is confirmed alongside the order so there are no surprises at dispatch.
BEFORE DELIVERY
A few details we confirm before the furniture leaves the studio.
- Delivery destination and contact details
- Access notes, stairs, lifts and parking
- Room fit, doorway widths and turning space
- Preferred delivery timing and any site restrictions
ACCESS AND FIT
Share your delivery details if access needs a little more planning.
If your home, apartment or project has tight access, we will work through the details with you before dispatch so the handover stays simple.
BEFORE DISPATCH
We confirm the final details before anything leaves the workshop.
The destination, delivery timing, item size and access notes are checked once your order is ready, so the furniture arrives with the right plan in place.
DELIVERY DAY
A clear handover makes delivery day easier for everyone.
Please make sure the destination contact is reachable, the access route is clear and the space is ready for the furniture to be placed.
If there are any complications on arrival, we work through them calmly and confirm the next step with you directly.
REGIONAL AND NATIONAL DELIVERY
We can quote delivery beyond the main local areas when the brief is clear.
Regional deliveries
We coordinate regional furniture deliveries after confirming the route, access and delivery method.
National enquiries
For projects outside Gauteng, we quote delivery once the furniture size, destination and timing are known.
FREQUENTLY ASKED QUESTIONS
Questions we hear often about delivery.
When do you confirm the delivery fee?
We confirm the delivery fee once the destination and access details have been checked against the finished order.
Do you deliver outside Johannesburg?
Yes. We can quote regional and national delivery once the location and the furniture details are known.
What if the access is tight?
We ask for the access details upfront so we can plan the delivery method with you before dispatch.
What should I prepare for delivery day?
Please have the destination clear, the contact reachable and the space ready for the furniture to be placed.
PLAN YOUR DELIVERY
Tell us where the furniture is going.
Share the destination, access details and furniture requirements so we can plan a smooth delivery from the start.