Delivery information
Clear local delivery pricing, thoughtful handling and human support where a project needs a more specific arrangement.
Gauteng delivery
Checkout confirms the delivery arrangement and amount for your address before you pay.
Eligible Johannesburg areas
Eligible Johannesburg furniture orders receive free delivery from R29,995. A Room Set saving applies only when all pieces in that approved Room Set are purchased together.
Elsewhere in Gauteng
We confirm the appropriate delivery arrangement and amount for the address before payment. The Johannesburg free-delivery threshold does not apply outside the eligible Johannesburg areas.
Across Gauteng
Furniture is not left at the pavement. Our delivery team carries it inside, moves it into place, unpacks it and removes the packaging.
Cape Town · Durban · Gqeberha
R2,500 to the destination depot.
This is depot delivery, not home delivery. Customer collection is required, and eligible orders must fit within the current 3m³ allowance. Final eligibility is confirmed before dispatch.
Home delivery from the destination depot, optional insurance and installation can be quoted separately where required.
Optional additions
Optional delivery insurance may be quoted separately. Installation, wall mounting and specialist assembly are quoted where required.
Larger whole-home and commercial furniture projects may receive a project-specific delivery plan.
Other destinations
White-glove delivery is available across Gauteng. For destinations outside Gauteng, CloudHaus confirms the most suitable delivery arrangement for the address before payment or dispatch.
Prepare for delivery
Please confirm that the furniture can fit through entrances, passages, stairs and lifts, and ensure someone is available to receive the delivery. This is about physical feasibility, not an automatic surcharge.
Questions
Eligible Johannesburg orders from R29,995 receive free delivery. The delivery arrangement is confirmed for the address before payment.
White-glove delivery is available across Gauteng. The delivery arrangement and amount are confirmed for the destination before payment.
Eligibility is confirmed for the delivery address before payment. Johannesburg CBD, Sandton, Randburg, Roodepoort, Fourways and Midrand are the usual eligible areas.
Across Gauteng, white-glove delivery includes safe carrying inside and upstairs where access allows, placement in the room, unpacking and packaging removal.
Wall mounting, specialist assembly and installation are quoted separately where required.
CloudHaus confirms the most suitable delivery arrangement for the address before payment or dispatch. Some destinations may use a depot or specialist carrier.
Yes. Delivery outside Gauteng is available by quotation and confirmed for the destination before payment.
CloudHaus confirms the scheduled delivery arrangement once the furniture and destination are ready.